SAP Knowledge Base Article - Public

3254296 - Unable to add custom field in Configure Columns for the Manage Pending Hires - Onboarding


  • ServerErrorException in Manage pending hire
  • After adding custom field in Configure Columns for the Manage Pending Hires, when we try to go to Onboarding system is throwing error: Invalid property names: cust_Subdepartment/name. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.
  • MPH Page Shows Error if a Custom FO Object is configured.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Create a custom Object  cust_subdepartment with a field as name and type translatable
  2. GO to "Configure Columns for the Manage Pending Hires"
  3. Select Onboarding
  4. Add custom columns - JobInformation = cust_subdepartment
  5.  Go to Manage Pending Hire
  6. Select Onboarding 


  • Currently system is not allowing Custom FO Object configured. You should remove it to access MPH.
  • System limitation
  • You can submit product ehancment request


OBX, ON Boarding, on-boarding, Onboarding , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem


SAP SuccessFactors Onboarding all versions