3254344 - Candidate is appearing in both Recruiting and Onboarding sources in MPH - Onboarding

Candidates who are moved to a Hirable status in Recruiting and subsequently initiated into Onboarding, appear twice in the Manage Pending Hires (MPH) tool, once under the Recruiting source and once under the Onboarding source.

SAP SuccessFactors Recruiting
SAP SuccessFactors Onboarding
SAP SuccessFactors Onboarding 1.0

This is currently system expected behavior due to its designs.

From the RCM viewpoint, triggering [RCM->MPH] hiring path is independent of triggering [RCM->ONB1.0->MPH] hiring path.

As example bellow:

• [RCM->MPH]
  Move the job application to a specific status ("Ready to hire"), that status is configured in [Admin Center> Applicant Status Configuration]. 
  You must identify the application status set that is tied to the job requisition of that job application.
  Once you find the correct status set, the specific status has a Hirable Option=Hirable.
  As soon as the job application is moved to this status, a new hire record will be sent to MPH(RCM)
  
  
• [RCM->ONB1.0->MPH]
  You must press the Initiate Onboarding button on the job application. This button only appears if both are true:
  (1)The job application is in a certain status. Please review KBA 2430029 if Initiate Onboarding portlet/button missing in candidate's application
  (2)The USER viewing the job application is in a certain RCM operator role for that job req.

To sum up:

• The Recruiting source is populated by candidates classified as ready for hire via Recruiting Management’s status and integration settings.

• The Onboarding source is populated by candidates who have an onboarding process record, either because onboarding was initiated manually or automatically after Recruiting disposition.

• If both conditions are met for a candidate (e.g., Recruiting sees them as hirable and Onboarding 2.0 has been initiated) they can show up in both sources. This is expected system behavior by design with the current integration model.

Both 1 and 2 are configured in the job requisition XML template.

This path, does not consider Hirable Option setting.

More information is also shared in Recruiting Implementation Guide: Applicant Status Settings - Hirable Options: A candidate with or without an offer in the Hireable status can be initiated for onboarding.

• 2430029 - Initiate Onboarding portlet/button missing in candidate's application - Recruiting Management
• Applicant Status Settings - Hirable Options

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SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions