SAP Knowledge Base Article - Public

3254344 - Candidate is appearing in both MPH(Recruiting) and MPH (Onboarding 1.0)

Symptom

Candidates initiated in recruiting to flow to onboarding 1.0 are appearing in both recruiting and onboarding 1.0 under manage pending hire page (MPH).

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Initiate onboarding 1.0 in recruiting;
  2. Check candidate are present in onboarding;
  3. Navigate to MPH and see candidate present in RCM and ONB 1.0 tab.

Cause

Expected system as designed situation.

Resolution

From the RCM viewpoint, triggering [RCM->MPH] hiring path is independent of triggering [RCM->ONB1.0->MPH] hiring path.
As example bellow:

  • [RCM->MPH]
    Move the job application to a specific status ("Ready to hire"), that status is configured in [Admin Center> Applicant Status Configuration]. 
    You must identify the application status set that is tied to the job requisition of that job application.
    Once you find the correct status set, the specific status has a Hirable Option=Hirable.
    As soon as the job application is moved to this status, a new hire record will be sent to MPH(RCM)

  • [RCM->ONB1.0->MPH]
    You must press the Initiate Onboarding button on the job application. This button only appears if both are true:
    (1)The job application is in a certain status. Please review KBA 2430029 if Initiate Onboarding portlet/button missing in candidate's application
    (2)The USER viewing the job application is in a certain RCM operator role for that job req.

Both 1 and 2 are configured in the job requisition XML template.

This path, does not consider Hirable Option setting.

See Also

2430029 - Initiate Onboarding portlet/button missing in candidate's application - Recruiting Management

Keywords

OBD, onboarding 1.0, RCM, ONB, candidate, MPH, recruiting, XML template, hirable option , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions