SAP Knowledge Base Article - Public

3254344 - Candidate is appearing in both MPH-Recruiting and MPH-Onboarding - Onboarding 1.0


Candidates initiated in recruiting to flow to onboarding are appearing in both recruiting and onboarding manage pending hire page.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Initiate candidate in recruiting;
  2. Check candidate are present in onboarding;
  3. Navigate to MPH and see candidate present in RCM and ONB tab.


Expected system as designed situation.


From the RCM viewpoint, triggering [RCM->MPH] hiring path is independent of triggering [RCM->ONB1.0->MPH] hiring path.
As example bellow:

  • [RCM->MPH]
    Move the job application to a specific status ("Ready to hire"), that status is configured in [Admin Center> Applicant Status Configuration]. 
    You must identify the application status set that is tied to the job requisition of that job application.
    Once you find the correct status set, the specific status has a Hirable Option=Hirable.
    As soon as the job application is moved to this status, a new hire record will be sent from RCM->MPH

  • [RCM->ONB1.0->MPH]
    You must press the Initiate Onboarding button on the job application. This button only appears if both are true:
    (1)The job application is in a certain status
    (2)The USER viewing the job application is in a certain RCM operator role for that job req.

Both 1 and 2 are configured in the job requisition XML template.

This path, does not consider Hirable Option setting.


OBD, onboarding 1.0, RCM, ONB, candidate, MPH, recruiting, XML template, hirable option , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors Onboarding all versions