Symptom
Candidates initiated in recruiting to flow to onboarding are appearing in both recruiting and onboarding manage pending hire page.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Initiate candidate in recruiting;
- Check candidate are present in onboarding;
- Navigate to MPH and see candidate present in RCM and ONB tab.
Cause
Expected system as designed situation.
Resolution
From the RCM viewpoint, triggering [RCM->MPH] hiring path is independent of triggering [RCM->ONB1.0->MPH] hiring path.
As example bellow:
- [RCM->MPH]
Move the job application to a specific status ("Ready to hire"), that status is configured in [Admin Center> Applicant Status Configuration].
You must identify the application status set that is tied to the job requisition of that job application.
Once you find the correct status set, the specific status has a Hirable Option=Hirable.
As soon as the job application is moved to this status, a new hire record will be sent from RCM->MPH - [RCM->ONB1.0->MPH]
You must press the Initiate Onboarding button on the job application. This button only appears if both are true:
(1)The job application is in a certain status
(2)The USER viewing the job application is in a certain RCM operator role for that job req.
Both 1 and 2 are configured in the job requisition XML template.
This path, does not consider Hirable Option setting.
Keywords
OBD, onboarding 1.0, RCM, ONB, candidate, MPH, recruiting, XML template, hirable option , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions