SAP Knowledge Base Article - Public

3254348 - "There was an error validating the configuration. Please check configuration and try again" error when importing Category Pages - Recruiting Marketing

Symptom

User is getting an error "There was an error validating the configuration. Please check configuration and try again." when trying to import category pages XML in CSB. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

1. Go to Career Site Builder > Tools > Import/Export from the Source Instance

2. Select Export Tab > Category Pages > Click Export

3. Go to Career Site Builder > Tools > Import/Export from the Destination Instance

4. Select Import Tab > Category Pages > Upload the file and Click Import

5. Error: There was an error validating the configuration. Please check configuration and try again.

Cause

Category pages in the file is already existing in the current configuration of the Destination instance. 

Resolution

Delete the duplicate category pages in the destination instance before importing the file as the system will not accept the file if it has the same name with the current configuration.

See Also

Keywords

import category pages, category pages, import/export, cutover,  , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors HXM Core all versions