3254363 - 'Exchange Rate Country Currency/Currency on DD/MM/YYYY missing for currency conversion' in Invoice Request

Symptom

You are trying to invoice an Outbound Delivery Invoice Request, however you are unable because the Sales Order Invoice Request in Inconsistent due to the error: 'Exchange Rate Country Currency/Currency on DD/MM/YYYY missing for currency conversion'.

Environment

SAP Business ByDesign

Reproducing the Issue

In this example we will use the following currencies: Turkish Lira and Netherlands Euro.

Go to the Customer Invoicing work center.
Select the Invoice Requests view.
Search for the ID ABC (ABC represents the ID of the Sales Order).
Select the Sales Order Invoice Request ABC.
Status: Inconsistent.
Click Check.

Error: Exchange rate Turkish Lira/Euro on DD.MM.YYYY missing for currency conversion.

Cause

The system is determining Euro from the Tax Country.
The Tax Country is determined based on the Ship-From party.
In this example, since the ship-from is based on the Netherlands, the system automatically determined the Tax Country as Netherlands and Netherlands uses Euro as currency.
Therefore you are not able to invoice as Tax Country is also taken to the Invoice document and Tax Country is used for the currency conversion.

Resolution

This is the system expected behavior.

In order to correct this, please perform one of the following:

You have to maintain Exchange rate for the target currencies, in this example it is Turkish Lira/Euro.

Another option would be changing the Tax Country for the relevant Sales Order, if the Tax Country cannot be changed, you need to maintain Exchange rate.

Keywords

Sales Order, Invoice Request, Exchange Rate, Missing, Currency Conversion, Exchange, Rate, Currency, Euro, Dollar, Ship-From , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions