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3254460 - SUM cannot be continued in MAIN_SWITCH/STARTSAP_TRANS phase

Symptom

  • During system update using Software update manager (SUM) in  phase MAIN_SWITCH/STARTSAP_TRANS  the following error is reported in <SAPup_troubleticket.txt>
  • Error message set: '11ULException: sapcontrol error at StartWait: FAIL: Timeout
    System start failed
    03.10.2022 08:54:33
    GetSystemInstanceList
    OK
    hostname, instanceNr, httpPort, httpsPort, startPriority, features, dispstatus
    <hostname>, 1, 50113, 50114, 1, MESSAGESERVER|ENQUE, YELLOW
    <hostname> , 0, 50013, 50014, 3, ABAP|GATEWAY|ICMAN|IGS, YELLOW

  • Here is seen, that ASCS01 instance is still running, the  Enqueue Server and Message Server are running in a separate instance. At this SUM phase ASCS instance should not be up. Enqueue Server and Message Server processes should run under the Primary instance. 


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Environment

  • Systems running on Netweaver 7.x

Product

SAP NetWeaver 7.5

Keywords

MESSAGESERVER|ENQUE, YELLOW, REMOTESA, MAIN_SWITCH/STARTSAP_TRANS, '11ULException: sapcontrol error at StartWait: FAIL: Timeout' , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-CST-STS , Startup Service , Problem

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