SAP Knowledge Base Article - Public

3254501 - Prescreening questions error on Quick Apply & Mobile Apply

Symptom

A candidate apply a job requisition via Mobile device.
The condition of that scenario are as below:
 - "Show Only Required Fields in Mobile Applications"  enabled in  "Manage Recruiting Site"
 - field-definition id="questions" is defined as required="false" in the template
 - one of the Prescreening Question has the Required checkbox selected

Issue observed by the candidate:
a validation error about a mandatory question appears but not prescreening question is visible in the page

Environment

SAP SuccessFactors Recruiting Management

Cause

Inconsistent setting:
field “questions” is not mandatory however one of the questions is flagged are required

Resolution

Be sure that also the field “questions” in the Job Req template is also defined as required="true"

Keywords

"Prescreening questions" , required, mandatory, "Quick Apply", "Mobile Apply" , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem

Product

SAP SuccessFactors HXM Core all versions