Symptom
A candidate apply a job requisition via Mobile device.
The condition of that scenario are as below:
- "Show Only Required Fields in Mobile Applications" enabled in "Manage Recruiting Site"
- field-definition id="questions" is defined as required="false" in the template
- one of the Prescreening Question has the Required checkbox selected
Issue observed by the candidate:
a validation error about a mandatory question appears but not prescreening question is visible in the page
Environment
SAP SuccessFactors Recruiting Management
Cause
Inconsistent setting:
field “questions” is not mandatory however one of the questions is flagged are required
Resolution
Be sure that also the field “questions” in the Job Req template is also defined as required="true"
Keywords
"Prescreening questions" , required, mandatory, "Quick Apply", "Mobile Apply" , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem