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SAP Knowledge Base Article - PreviewSymptom
Users receive an error when they try to launch a course only in Production.
An application error has occurred. Please try again.
If you have further questions or issues regarding this error, please provide the error details below to your support group.
Error message = Could not update studnet online component UserCourseClientServiceImpl launchStudentCourse() failed.
Ticket No = 289
ErrorFingerprint [exceptionRootCauseTag=7042d5b55886bdbd458059f97acbe84e40525804, exceptionStackTraceTag=83741755083c9cf7b58528b07e99e0117a3f1f7f]
Ticket No = 289
ErrorFingerprint [exceptionRootCauseTag=7042d5b55886bdbd458059f97acbe84e40525804, exceptionStackTraceTag=83741755083c9cf7b58528b07e99e0117a3f1f7f]
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Environment
SAP SuccessFactors Learning
Product
SAP SuccessFactors Learning all versions
Keywords
Item not launching, error to launch course, exceptionRootCauseTag=7042d5b55886bdbd458059f97acbe84e40525804, exceptionStackTraceTag=83741755083c9cf7b58528b07e99e0117a3f1f7f, Could not update studnet online component UserCourseClientServiceImpl launchStudentCourse() failed, UserCourseClientServiceImpl, launchStudentCourse() , KBA , LOD-SF-LMS-CNT , Content , Problem
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