Symptom
Users receive an error when they try to launch a course only in Production.
If you have further questions or issues regarding this error, please provide the error details below to your support group.
Ticket No = 289
ErrorFingerprint [exceptionRootCauseTag=7042d5b55886bdbd458059f97acbe84e40525804, exceptionStackTraceTag=83741755083c9cf7b58528b07e99e0117a3f1f7f]
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Environment
SAP SuccessFactors Learning
Product
Keywords
Item not launching, error to launch course, exceptionRootCauseTag=7042d5b55886bdbd458059f97acbe84e40525804, exceptionStackTraceTag=83741755083c9cf7b58528b07e99e0117a3f1f7f, Could not update studnet online component UserCourseClientServiceImpl launchStudentCourse() failed, UserCourseClientServiceImpl, launchStudentCourse() , KBA , LOD-SF-LMS-CNT , Content , Problem
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