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3254688 - Error getting status, jobserver <agent_name>:3500 error:Socket Closed - SAP Cloud Integration for Data Services

Symptom

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***

  • The DSonPremiseAgent log file under folder location %DS_COMMON_DIR%\log\DSoD\ shows the error below:
    • com.acta.repo.ALRepoObject executeQuery
      INFO: Execution SQL Query: SELECT distinct * from AL_MACHINE_INFO WHERE (RESERVED1 is NULL OR (RESERVED1 <> '1' AND RESERVED1 <> '3' AND RESERVED1 <> '5'))
      INFO: Getting Certificates for jobserver:<agent_name>:3500, host:<host_name>, port:3500
      INFO: Got Certificates
      UTC SEVERE: Error getting status, jobserver <agent_name>:3500 error:Socket Closed
      java.net.SocketException: Socket Closed
  • The server_eventlog file under folder location %DS_COMMON_DIR%\log\JobServer_DSoD_Agent\ shows the error below:
    • cannot start server for e:\Program Files\SAP\DataServicesAgent\bin\al_jobserver.exe -SJobServer_DSoD_Agent -P3500 -RAL_JS_JobServer_DSoD_Agent -LJobServer_DSoD_Agent -M -KDSODop.GetLastError() = 193
    • JobServer:  Socket Exception: ADDRINUSE at RWSocket::bind. (BODI-850046)


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Environment

  • SAP Cloud Platform Integration for Data Services 1.0.11.5338
  • Windows OS

Product

SAP Cloud Integration for data services 1.0

Keywords

CPI, CPI-DS, Agent , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , Problem

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