SAP Knowledge Base Article - Preview

3254704 - Attachments no longer open correctly as EML.


  • When an EML file type is opened in SAP document viewer it does not show the email content and any attachments to the email.
  • Previously EML files were opened in format of an email and the attachments to the email could be displayed, this is no longer happening.
  • This begun after SAPGUI upgrade, before the upgrade the default web browser in SAPgui was IE, now it is MS Edge.



SAP basis release independent


SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions


attachment, document viewer, eml, email,  , KBA , BC-SRV-ARL , ArchiveLink , Problem

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