Symptom
The Frontends, Backends, and SAP CC metrics are missing in the Introscope Enterprise Manager after manually installing the Introscope Agent for SAP Convergent Charging 4.1, 5.0, and 2020.
Checking /usr/sap/<System ID>/<Instance ID>/work/IntroscopeAgent.*SCCCoreServer.log, and the following error occurs:
[ERROR] [IntroscopeAgent.Agent] Introscope AutoProbe will not run because the directives files could not be loaded: /usr/sap/<System ID>/<Instance ID>/..
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Environment
- SAP Convergent Charging 4.1, 5.0, and 2020
- Introscope Agent 9.7
Product
Keywords
sap_srm_crm.jar, Introscope.autoprobe.directivesFile, IntroscopeAgent.profile, sap_cc.pbd, Convergent Charging, Introscope, CC 2020, CC 5.0, CC 4.1, grey metrics , KBA , SV-SMG-DIA-WLY-BCA , Byte Code Agent Setup , Problem
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