SAP Knowledge Base Article - Public

3254945 - Under Data Workbench, the option for Export of Account Hierarchy is missing.

Symptom

Under DataWorkbench, the option for Export of Account Hierarchy is missing although it is available for Import.

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Dataworkbench Workcentre.
  2. Go to Import View.
  3. Click 'Complete Business object'.
  4. Under Account, you can see Account Hierarchy Object.
  5. Now go to the Export view.
  6. Click 'Complete Business object'.
  7. Under Account, you cannot see Account Hierarchy Object.

Cause

The account hierarchy export is not supported from DWB that is why the entity is not listed in the export. Only Import is allowed.

Resolution

This is the standard expected behaviour.

Keywords

dataworkbench, export, account hierarchy , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications all versions