SAP Knowledge Base Article - Public

3255065 - Litmos - Features - User Custom Fields

Symptom

User custom fields - Drop down type

Changing the order of drop down items after creating them will affect 2 other features:

1. Litmos Assign filters

2. User profile 

Environment

SAP Litmos LMS

Reproducing the Issue

  • Navigate to Litmos Features>>User Custom fields
  • Create a user custom field example Site with a dropdown values as Site 1,Site 2, Site 3 etc
  • Create a test user A
  • Update the User custom field Site as Site 1 for above test user
  • Navigate to Litmos features>>Litmos Assign Rule
  • Create a Test Rule to assign users to course/team/LP. Create the rule with the filter for the above custom field i.e People: Site : Site 1
  • Navigate to the Litmos Features>>User Custom fields, reorder the dropdown values for the user customer field Site. For example change the order to Site 2, Site 3, Site 1
  • Notice that the custom field value in the test user profile A gets updated to Site 2 and the custom field value filter in the Litmos Assign Test rule also gets updated to Site 2

 

Resolution

Please do not re-order the custom field drop-down items.

Keywords

User custom fields, Litmos, features, Litmos assign, User profile , KBA , LOD-SF-LIT-CUST , Litmos Features - Custom Fields , Problem

Product

SAP Litmos solutions all versions