SAP Knowledge Base Article - Preview

3255104 - MDG Supplier Workflow Agent value getting deleted with error "No agent found for work item"

Symptom

Get agent table is working fine to get the assigned agent but after workflow routed to next step, the assigned agent value got deleted.

If check in Workflow logs of the change request, system gives an error "No agent found for work item".


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Environment

SAP S/4 HANA 2020

Product

SAP ERP all versions

Keywords

MDG Supplier, Work Item, Agent, Rulesets, No agent found for work item, USMD_SSW_RULE, BRF+. , KBA , CA-MDG-AF-WF , Workflow/ Rule Service , Problem

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