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3255250 - How to label Product Types in SAP Sales Cloud CPQ quotes synced from S4 HANA

Symptom

  • Product Types are replicated from SAP S/4HANA into SAP CPQ (not manually created in CPQ).
  • Due to the 9-character field length limitation in SAP S/4HANA for the field mapped to the Product Type field in CPQ, the Product Type values appear abbreviated in CPQ.
  • When displaying the Product Type column in the Product Table within the Quote, the values are not descriptive and are difficult for end users to understand.
  • Attempts to modify or relabel the Product Type values using Dictionaries in CPQ do not reflect any changes in the Quote Product Table.
  • Requirement is to determine whether there is a way to display more descriptive labels for Product Type values in CPQ while maintaining the integration with S/4HANA.


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Environment

SAP SALES CLOUD CPQ

Product

SAP CPQ all versions

Keywords

Product Types, S4 HANA, Dictionaries, Product table, quote, 9 character limitation, nine, descriptive, label, synching, sync, manually, enhancement, Influence portal, rename, reflecting , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

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