SAP Knowledge Base Article - Public

3255250 - How to label Product Types in SAP Sales Cloud CPQ quotes synced from S4 HANA

Symptom

  • Product Types are replicated from SAP S/4HANA into SAP CPQ (not manually created in CPQ).
  • Due to the 9-character field length limitation in SAP S/4HANA for the field mapped to the Product Type field in CPQ, the Product Type values appear abbreviated in CPQ.
  • When displaying the Product Type column in the Product Table within the Quote, the values are not descriptive and are difficult for end users to understand.
  • Attempts to modify or relabel the Product Type values using Dictionaries in CPQ do not reflect any changes in the Quote Product Table.
  • Requirement is to determine whether there is a way to display more descriptive labels for Product Type values in CPQ while maintaining the integration with S/4HANA.

Environment

SAP SALES CLOUD CPQ

Resolution

  • In the standard integration scenario, SAP CPQ does not support mapping or transforming Product Type values replicated from SAP S/4HANA into different or descriptive values within CPQ.
  • The Product Type values are transferred as maintained in SAP S/4HANA and cannot be relabeled or overridden in CPQ (including via Dictionaries).
  • If this functionality is required, it is considered a product enhancement request.
  • Enhancement requests can be submitted via the SAP Customer Influence Portal: Customer influence portal

Keywords

Product Types, S4 HANA, Dictionaries, Product table, quote, 9 character limitation, nine, descriptive, label, synching, sync, manually, enhancement, Influence portal, rename, reflecting , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ all versions