Symptom
- most issues would result in an error similar to
- "CSecSAPR3Binding::XRFCCnxBroker::BorrowConnection() failed. See following log entries for details. Failed while trying to log on to SAP system. The following RFC error was returned: [Group, Key, Message]: [3, "RFC_LOGON_FAILURE", "Name or password is incorrect (repeat logon)"]. The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid. The entitlement system has to be re-enabled before it can be used again. "
- EP SSO and manual logon fails with password is incorrect
- Role mapping didn't show any errors but in some cases the BI entitlement account could get locked and that error would show
- No new users can be mapped in BI and if adding a user manually the error above will be seen in the CMC
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Environment
SAP Business Intelligence Platform 4.2 SP9 (potentially this could affect any patch)
Product
SAP BusinessObjects Business Intelligence platform 4.1
Keywords
KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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