3255616 - View approval history button removed after the record was modified through Import

Symptom

It is observed that a the View approval history button was removed (Job Info and Compensation Portlet) after the record was modified through Import:

Environment

SAP SuccessFactors EmployeeCentral - Workflow

Reproducing the Issue

Insert a job info record with WF and approve the WF - the approval history button is shown in History UI
Change the same record via History UI - the approval history button is shown in History UI after the change
Change the same record via Imports - the approval button disappears/is no longer available on History UI

Cause

Even after the import of a change, the approval history should be available on the UI. The issue occurs since the wfRequestId field is cleared during the import process in SLEntityLoader, so that this information gets lost.

Resolution

Engineering will be giving code fix in b2305 and can be tracked with the Jira ECT-209575.

Keywords

View Workflow Approval History, workflow, history, approval, remove, missing, job information history UI , button disappears, no longer available, ECT-209575, INC2415717

, KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions