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3255970 - Diagnostics Agent of Introscope EM Host in error due to Outdated JVM - SAP Solution Manager 7.2

Symptom

After updating the SAP Solution Manager 7.2 from SP9 to SP15 (ABAP and JAVA) you are getting the errors: 
  • In activity "Push DPC Configuration" at Basic Configuration:

    "CA Introscope EM – Unexpected error occurs in method GenerateE2EMAIConf (Error occurs during method call on agent <HostName>.<domain>_DAA_SMDA98, to generate e2emai_conf for EM <EM_HOST>_6001 in path /usr/sap/ccms/apmintroscope, cause by:
    Agent on host <hostName>.<domain> not available. Invalid Status: USING_OUTDATED_JVM)"
  • In the default_trace file from SAP Solution Manager Java:
    [AgentsJVMCheck] Agent with Id <DAAHostName>_DAA_SMDA98 is using an outdated JVM.#


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Environment

SAP Solution Manager 7.2 SP14 and above

Product

SAP Solution Manager 7.2

Keywords

USING_OUTDATED_JVM, Unexpected error occurs in method GenerateE2EMAIConf , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , SV-SMG-DIA , Diagnostics , XX-PART-WILY , Introscope by CA Technologies , Known Error

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