SAP Knowledge Base Article - Public

3256196 - Undo DRTM Best Practice Upgrade - Recruiting Management


How to Undo the DRTM Upgrade in the Upgrade Center
DRTM Upgrade rollback request in Upgrade Center
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Navigate to Home page and go to Release Center pane
2. Toggle to Upgrade Center redirected to 'Welcome to the 'SuccessFactors Upgrade Center'
3. On Optional Upgrades pane, select DRTM Module / Function to upgrade
4. Then, it will move to next page/window with Description and button to choose if Upgrade Now or Save Later
5. Click the Upgrade Now, once confirmed to Upgrade
6. The next window will notified  'Congratulations! Your system has been updated!'
7. Go back to 'Welcome to the 'SuccessFactors Upgrade Center' and click on 'View Recently Completed Upgrades link'
8. Navigate to DRTM module upgrade there's No 'Undo' option to rollback the DRTM Upgrade


This is expected behavior, once the DRTM Recruiting upgrades to the system, then, it will not allow rollback to the previous setup.

Resources:  Adding DRTM Objects to Your Instance | SAP Help Portal


To ensure proper functioning, DRTM upgrades can’t be undone.


It’s a good practice to repeat these steps periodically to ensure that you have all the latest available DRTM objects in your system. Since your initial set-up of DRTM, some object configurations may have changed or we may have delivered new objects. We recommend that you regularly visit the Upgrade Center to double-check that you’ve completed all the available DRTM upgrades.


Once Customers have downloaded DRTM from Upgrade Centre, then you should begin the process of creating DRTM Purge Requests instead of the legacy DRM Jobs. It is not recommended, to keep continuing to use the legacy DRM Purging Jobs, once the DRTM upgrade has been downloaded.

See Also

Adding DRTM Objects to Your Instance | SAP Help Portal


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SAP SuccessFactors Recruiting all versions