SAP Knowledge Base Article - Public

3256346 - Container Attribute's quantity is not getting passed to the Cart from Configurator

Symptom

  • Container attribute containing a child product is set to display as Line item under the main product in the quote.
  • When adding a row in the container attribute, it's quantity is not changing from 1 in the quote, even though the pricing shows correctly.
  • The quantity shows correctly in the Configurator and is reflecting the price correctly in the Responder, and in the quote as well.
  • But when we look at the container attribute in the quote which is a line item, it's quantity is showing as 1.
  • PFA screenshots to understand the issue.

'Configurator screenshot'

'Quote screenshot'

 
 
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. To reproduce the issue, the container attribute should be set to be displayed as a line item.
  2. Under the Configurator, add quantity for the container attribute.
  3. It's relevant price reflects correctly in the Responder.
  4. But after adding the product to Quote, the quantity of the container attribute is showing as 1.

Resolution

To solve the issue with quantity for child products not showing up on quote, make sure to add the "itemQuantity" attribute to the child products.

1. For the child product, make sure to add the system attribute "itemQuantity" under it's Attribute tab.

2. Then go to Setup -> Attributes -> look for the Container Attribute -> Go to Columns -> Edit the quantity column -> and then change the quantity column in this way: for Column Type choose Product Attribute, and for Attribute input field choose the itemQuantity attribute.

PFA screenshots for reference:

3. The quantity will reflect in the quote correctly after this.

 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

See Also

Detailed explanation is given in help documentation: https://help.sap.com/docs/SAP_CPQ/884885f05e6b4c8082254d4d9d63f19b/7e3fb7fc00b442fc986a86ffb9450e8d.html?q=item%20quantity#container

Keywords

container attribute, line item, quantity, child item, Configurator, quote, products table, quote table, responder, reflect, incorrectly showing, carried forward, itemQuantity, shows as, 1, row in container, price, standard attribute, system attribute, main product, display, quantity is not changing from 1 in the quote, quantity shows correctly in the Configurator, solve, quantity column,  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions