Symptom
NZ compliance form Tax code declaration broken link
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Login as candidate
2. Click the tile "Your Compliance Forms"
3. Click Start Button for "Tax Code or Tax Rate Declaration"
4. Click the link "Refer to IR330 instructions"
5. It will redirect you to page "The requested document was not found"
Cause
The link is not updated
Resolution
As per enigineering team, "You can create a Notification that has a business rule such that if country = NZ, then send a Notification with the proper URL
We've only been aware of the Incident; we understand the concern, but in the interim, sharing the workaround and URL that you can leverage and share with your NZ new hires at this time.
We are working to get this repaired and corrected in our environment; this will likely be part of the b2211 release at this time (tentative targeting).
In the meantime, as a workaround, you can use the following latest link - https://www.ird.govt.nz/-/media/project/ir/home/documents/forms-and-guides/ir300---ir399/ir330/ir330-2022.pdf"
Keywords
NZ Compliance Form, Compliance Form, Compliance, Refer to IR330 instructions, IR330, Onboarding, Obx , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem