Symptom
When clicking on the two IR330 links on the NZ Compliance Form "Tax Code or Tax Rate Declaration", it redirects to the "The requested document was not found" page.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as candidate.
- Go to Onboarding checklist.
- See that standard compliance forms are assigned.
- Click on "Tax Code or Tax Rate Declaration".
- Click the link "Refer to IR330 instructions".
- It will redirect you to page "The requested document was not found".
Cause
This is a Known Issue.
A legal update was received in March 2025, but the link was not updated.
Resolution
Product Engineering is investigating a solution.
Please click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
No workaround is available.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
NZ Compliance Form, Compliance Form, Compliance, IR330, Onboarding, OBX, Tax Code or Tax Rate Declaration, OBX-38221, link change, The requested document was not found , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem