SAP Knowledge Base Article - Public

3256519 - NZ Compliance Forms - Tax code declaration broken link - Onboarding

Symptom

NZ compliance form Tax code declaration broken link

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Login as candidate
2. Click the tile "Your Compliance Forms"
3. Click Start Button for "Tax Code or Tax Rate Declaration"
4. Click the link "Refer to IR330 instructions"
5. It will redirect you to page "The requested document was not found"

Cause

The link is not updated

Resolution

As per enigineering team, "You can create a Notification that has a business rule such that if country = NZ, then send a Notification with the proper URL

We've only been aware of the Incident; we understand the concern, but in the interim, sharing the workaround and URL that you can leverage and share with your NZ new hires at this time.

We are working to get this repaired and corrected in our environment; this will likely be part of the b2211 release at this time (tentative targeting).

In the meantime, as a workaround, you can use the following latest  link - https://www.ird.govt.nz/-/media/project/ir/home/documents/forms-and-guides/ir300---ir399/ir330/ir330-2022.pdf"

Keywords

NZ Compliance Form, Compliance Form, Compliance, Refer to IR330 instructions, IR330, Onboarding, Obx , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding 2205