3256596 - Change Audit report is blank even running after 32 hours

Symptom

Change Audit reports are coming out blank
The 'RBP Role Change Report' does not bring the changes in RBP roles
The changes can be seen in the Role History in RBP, as per KBA 2088769 - Checking the Audit Trail (Change History) of RBP Permission Roles and Groups
Change Audit for MDF objects are coming out blank

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

Go to Change Audit reports
Click on Create Configuration Data Report > Role Based Permission
Report Type: RBP Role Change Report
Select Time Range
Click "Submit"
Download report and notice that there is no data

Resolution

Go to Provisioning > Monitor Jobs > search for the 'Enable Change Audit Log Job' job and see if has run more than once, in different times.

If you are running a change audit for an MDF object, make sure that the MDF Version History is enabled in the object.

Note: Only SAP Partners and SAP Support have access to Provisioning.

Every time the Change Audit feature is disabled and enabled again, it will delete all existing audit data and re-create blank new audit database. So, the system only captures audit data after the last time the feature was enabled.

Keywords

Enable Change Audit Log Job, Enable Change Audit Log, change audit is blank, change audit report is blank, blank change audit, blank change audit report, MDF, Object, MDF Version History , KBA , LOD-SF-PLT-CHA , Change Audit , How To

Product

SAP SuccessFactors Platform all versions