SAP Knowledge Base Article - Public

3256909 - 'Customer/vendor does not have any allowed bank details' error in App Manage Automatic Payments

Symptom

Possible reasons for error 'Customer/vendor does not have any allowed bank details' in Manage Automatic Payments App.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

Create payment proposal or payment run in Manage Automatic Payments App. It fails due to error. Checking the Log the following error occurs:

1st Case

> Partner Ctry/Reg./partner bank Ctry/Reg. is not permitted
> Customer/vendor does not have any allowed bank details
> No permitted payment method exists

2nd Case

Bank & / & / & is not a domestic bank
> Customer/vendor does not have any allowed bank details
> No permitted payment method exists

3rd Case

> No payment method with QR-IBAN payment procedure defined 
> Customer/vendor does not have any allowed bank details
> No permitted payment method exists

4th Case

Collection authorization does not exist for bank key & account &
> Customer/vendor does not have any allowed bank details
> No permitted payment method exists

Cause

Incorrect customizing.

Resolution

1st Case

Maintain reported country/region as permitted destination country/region for Payment Method/Country in SSCUI 101972.

SSCUI 101972

2nd Case

Set indicator 'Cust./Vend. Bank Abroad Allowed?' in SSCUI 101044 for company code and payment method.

SSCUI 101044.PNG

3rd Case

The error comes if partner bank account in the payment proposal/run has QR-IBAN. Invoices with QR-IBAN must have QR-IBAN entered into the document along with QR Reference.

If the company code is not QR-Bill enabled (no parameter set in SSCUI 102739) use regular IBAN for payment instead of QR-IBAN.

4th Case

If an alternative payee including bank data was maintained for the item, this means the partner bank data is not taken over from the business partner master data
where the collection authorization for bank account is granted. Instead the bank data from the alternative payee/payer in the document is used where it is not possible to give the collection authorization. The payment method in country/region, however, does require a collection authorization. 

In such case there are two possibilities:

  • deselect 'Collection authorization' for the used payment method in SSCUI 101972.
  • or use another payment method without 'Collection authorization'.

SSCUI 101972_2.PNG

See Also

2671294 - No Valid Payment Method Found

Keywords

Manage Automatic Payments, customer, vendor, bank details, no permitted payment method, SSCUI 101044, SSCUI 101972, F0770, F 0770 , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , Problem

Product

SAP S/4HANA Cloud 2208