Symptom
Post completing New Hire Data Review Step, New Hire Tasks are not triggered
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate onboarding for the candidate
- Complete the New Hire Data Review Step
- Proxy as the Hiring Manager and check whether tasks were triggered or not.
Cause
- Onboarding Task Configuration rule is missing
- The rule conditions are not met
Resolution
For cause 1:
- Go to Configure Business Rules and search for "Select What-To-Bring Configuration" under scenario, If you have already configured.
- Ensure Onboarding Task Configuration rule should be present.
For cause 2:
Make sure that all conditions are met.
Keywords
NHA, New hire task, tasks, onboarding, onb, obx, rule, condition , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public