SAP Knowledge Base Article - Public

3257010 - Programs cannot be accessed from Collections in Library

Symptom

When you try to open an program from a collection, you get the following error: You no longer have access to this collection entry.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

    1. Add items to program
    2. Add program to collection
    3. Add all items, program, collection, to a library which user has access to
    4. User goes to library (where he can find each entity separately)
    5. Search for collection
    6. Open program from collection

    Cause

    Limitation of the feature:
    As per current expected behavior, user will be able to access the program from collection only if the program is also added as a program separately for the user. Then only the user will have permission to view the program. 

    Resolution

    Add users to the program

    In case if you feel this should be included in future release of LMS than we request you to raise this as Enhancement Request (2090228 - How to Submit Ideas for SAP SuccessFactors Products) and based on the priority and votes of the request Product management team will consider this and may add this in future release.

    Keywords

    You no longer have access to this collection entry, program, collection, collection entry , KBA , LOD-SF-LMS-COL , Collections , Problem

    Product

    SAP SuccessFactors Learning all versions