Symptom
- Candidates are completing their Onboarding steps. But after document are "signed" and status changed to "signed" the "Provide your informaiton to get Onboarded" card still stays active in the New Home Page.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactor Onboarding 1.0
Cause
In SuperAdmin > Processes > Process type must be selected.
Resolution
Make sure in SuperAdmin > Processes > Process type is selected as "Onboarding".
Keywords
ONB, Onboarding, OBD , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem
Product
SAP SuccessFactors Onboarding all versions