SAP Knowledge Base Article - Public

3257076 - Provide your information to get Onboarded tile showing overdue - Onboarding 1.0

Symptom

  • Candidates are completing their Onboarding steps. But after document are "signed" and status changed to "signed" the "Provide your informaiton to get Onboarded" card  still stays active in the New Home Page.


    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactor Onboarding 1.0

Cause

In SuperAdmin > Processes > Process type must be selected.

Resolution

Make sure in SuperAdmin > Processes > Process type is selected as "Onboarding".

Keywords

ONB, Onboarding, OBD , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding all versions