Symptom
The Error "Sales area not valid based on organizational structure" is received for Administrator when removing Sales Data from an Employee.
Environment
Cloud for Customer
Reproducing the Issue
- Go to Administrator > Employee Work Center
- Select the Relevant Employee
- Choose the relevant Sales Data
- Click Remove
- Error Appears
Cause
The error appears here, when multiple expired Sales Org's are assigned to the Employee and the Administrator tries to remove one of them from the Employee Sales Data.
Resolution
All expired Sales Org's will need to be removed to bypass the error message.
Keywords
C4C, Sales Org, Employee, Error, Sales Data , KBA , LOD-CRM-EMP , Employee , Problem
Product
SAP Cloud for Customer core applications 2208