SAP Knowledge Base Article - Public

3257299 - Error message received when removing Sales Data from Employee

Symptom

The Error "Sales area not valid based on organizational structure" is received for Administrator when removing Sales Data from an Employee.

Environment

Cloud for Customer

Reproducing the Issue

  1. Go to Administrator > Employee Work Center
  2. Select the Relevant Employee
  3. Choose the relevant Sales Data
  4. Click Remove
  5. Error Appears

Cause

The error appears here, when multiple expired Sales Org's are assigned to the Employee and the Administrator tries to remove one of them from the Employee Sales Data.

Resolution

All expired Sales Org's will need to be removed to bypass the error message.

Keywords

C4C, Sales Org, Employee, Error, Sales Data , KBA , LOD-CRM-EMP , Employee , Problem

Product

SAP Cloud for Customer core applications 2208