SAP Knowledge Base Article - Public

3257472 - Search criteria used in Advanced Search do not provide correct results.

Symptom

When two search criteria that match a diagram are used in Advanced Search, the diagram does not appear in the results even though the diagram does appear when each of the criteria are used individually. 

Environment

SAP Signavio Process Manager 3.0

Reproducing the Issue

  1. Open Explorer
  2. Open a diagram
  3. Comment on an element.
  4. Save the diagram.
  5. Navigate back to the Explorer homepage.
  6. In advanced search, add the filters 'Comment' and 'Last modified (Today)'
  7. See that the diagram doesn't show up in results.
  8. Now, remove the comment filter and see that the diagram appears in the results.
  9. Remove the last filter and add back in the comment filter and see that the diagram also appears in the results.

Cause

The behavior you are experiencing is being caused by a known bug in our software.

Resolution

Our development team are aware of this bug and have added it to their backlog for fixing. In the meantime, if you are effecting by this bug, please let us known by raising a case via the SAP for Me and reference this Knowledge Based Article (KBA).

Keywords

process, manager, advanced, search, criteria, input, filter, results, missing, zero, type , KBA , BPI-SIG-PM-REP , Reports for SAP Signavio Process Manager , Bug Filed

Product

SAP Signavio Process Manager 3.0