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3257500 - CI-DS task is hanging at step "JOB:Returning task to agent (/agent_request)" - SAP Cloud Platform Integration for Data Services

Symptom

  • CI-DS task gets stuck and stops proceeding after the below trace log entry:

    JOB:Returning task to agent (/agent_request)
     
  • The DSonPremiseAgent shows the error below:

    <timestamp> UTC SEVERE: Error getting status, jobserver <job server name>:<port number> error:Socket Closed
    java.net.SocketException: Socket Closed
    at com.acta.rw.ActaJobServerBaseInterface.getJobServerStatus(ActaJobServerBaseInterface.java:1595)
    at com.sap.im.ds.jobserverutils.JobServerConnectionPool.createJobServerConnection(JobServerConnectionPool.java:165)
    at com.sap.im.ds.jobserverutils.JobServerConnectionPool.<init>(JobServerConnectionPool.java:63)
    at com.sap.im.ds.onpremiseagent.SCPIntegrationService.<init>(SCPIntegrationService.java:148)
    at com.sap.im.ds.onpremiseagent.DSOnPremiseAgent.initAgent(DSOnPremiseAgent.java:85)
    at com.sap.im.ds.onpremiseagent.DSOnPremiseContainer.init(DSOnPremiseContainer.java:30)
    at com.sap.im.ds.onpremiseapp.InitAppThread.run(InitAppThread.java:31)

  • The server_eventlog shows the error below:

    [<timestamp>]  cannot start server for E:\Program Files\SAP\DataServicesAgent\bin\al_jobserver.exe -S<name of the job server> -P<port number for the server> -R<repository section to read in DSConfig.txt> -L<log directory for the server> -M -KDSODop.GetLastError() = 193


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Environment

SAP Cloud Platform Integration for Data Services 1.0.11.xxxx

Product

SAP Cloud Integration for data services 1.0

Keywords

LOD-HCI-DS, CPI-DS, CI-DS, HCI, hanging, stuck, jobserver , KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , EIM-DS , Data Services , Bug Filed

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