SAP Knowledge Base Article - Public

3257550 - Cancel Offer button not visible to originator on Offer Approval page - Recruiting Management

Symptom

Can the originator cancel the offer once sent out to the approvers in the ?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go To the Job Requisition
  2. Go to Candidate
  3. Select any candidate in Offer status
  4. Take Action -> Offer Approval
  5. Send out and Offer Approval to the next approver
  6. The originator needs to revoke the offer approval

Cause

This is an expected behavior that the originator cannot see the Cancel button once the Offer Approval is sent out to the next approver.

Resolution

An enhancement request has already bene raised and will be address in the Q2 of 2023. https://influence.sap.com/sap/ino/#/idea/231999

A workaround here is that the next approver should decline the offer approval for the Originator to see the Cancel Button.

See Also

Job Offer Approvals

Keywords

offer, approval, cancel button, originator, approver , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting 2111