SAP Knowledge Base Article - Public

3257894 - Workflow email notification not triggered to one of the Contributor who is also the Initiator of the Workflow

Symptom

One of the Contributor did not receive the workflow email notification who is also the Initiator (Self-Service) of the workflow.

Environment

SAP SuccessFactors Employee Central

Cause

Due to workflow configuration, Self role is been configured under Workflow Contributor.

Resolution

In the associated Workflow, remove Self role under workflow Contributors and place it under CC Role such that the workflow is triggered to initiator (Self-Service).

Keywords

Workflow, Initiator, Contributor, Self Service, email notification  , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central 2205 ; SAP SuccessFactors HXM Suite all versions