Symptom
One of the Contributor did not receive the workflow email notification who is also the Initiator (Self-Service) of the workflow.
Environment
SAP SuccessFactors Employee Central
Cause
Due to workflow configuration, Self role is been configured under Workflow Contributor.
Resolution
In the associated Workflow, remove Self role under workflow Contributors and place it under CC Role such that the workflow is triggered to initiator (Self-Service).
Keywords
Workflow, Initiator, Contributor, Self Service, email notification , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem
Product
SAP SuccessFactors Employee Central 2205 ; SAP SuccessFactors HCM Suite all versions