SAP Knowledge Base Article - Public

3258148 - I-94 Field is not accepting alphanumeric information - Onboarding


Since May 2019, the I-94 information became alphanumeric. The system is accepting only numbers, the candidate cannot complete the compliance forms.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as the candidate.
  2. Click on Your Compliance Forms Tile.
  3. In Type of citizenship area try to fill the "Form I-94 Admission Number" with alphanumeric information (For example 547736482B2).
  4. The field is not accepting the information.


The behavior has already been addressed to the responsible teams and confirmed as an issue. A code correction was created and it will be deployed as a patch 19-Oct-22 (For preview) and 21-Oct-22 (For production).


i-94, e-verify,compliance,form,PTCH-39378 , KBA , LOD-SF-OBX-EVF , Everify , Problem


SAP SuccessFactors Onboarding all versions