Symptom
You are unable to cancel a posted Supplier Invoice Cancellation because the Cancel Document button is grayed out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for the Invoice Cancellation ID.
- Click in Edit button.
You can see that the Cancel Document button is grayed out.
Cause
When the invoice cancellation already has Posted status, the document cannot be canceled.
Resolution
You can create a new Supplier Invoice from scratch by copying the original Supplier Invoice. Similar Logic applies for Customer invoice as well
See Also
Keywords
Supplier Invoice; Cancellation; Posted , KBA , SRD-SRM-SI , Supplier Invoicing , AP-CI-CI , Customer Invoice , How To
Product
SAP Business ByDesign all versions