SAP Knowledge Base Article - Public

3258172 - How To Cancel a Supplier Invoice Cancellation

Symptom

You are unable to cancel a posted Supplier Invoice Cancellation because the Cancel Document button is grayed out.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for the Invoice Cancellation ID.
  4. Click in Edit button.

You can see that the Cancel Document button is grayed out.

Cause

When the invoice cancellation already has Posted status, the document cannot be canceled.

Resolution

You can create a new Supplier Invoice from scratch by copying the original Supplier Invoice. Similar Logic applies for Customer invoice as well

See Also

Keywords

Supplier Invoice; Cancellation; Posted , KBA , SRD-SRM-SI , Supplier Invoicing , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions