SQL Server related error when trying to open Report Module.
Type: Productive and Test environments
Product version: SAP CPQ 2023
System managed by: SAP Cloud Tenant
Sold product: SAP SALES CLOUD CPQ
Reproducing the Issue
- Go to Setup
- Report Module
- It will not open, giving the following error message after some time "Error An error occurred while processing your request. A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - No such host is known.) ".
Database servername parameter is wrong.
Engage Support Team to fix the issue.
Report Module, Network, SQL Server, Instance, Database, CPQ.
, KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem