Symptom
- Is it possible to change the Document Name and Category present for the candidate's documents under the Onboarding profile?
- Is it possible to add custom Document Category or change the Document Category present in Maintain Onboarding and Offboarding Document Templates?
Environment
SAP SuccessFactors Onboarding
Resolution
This is a system design and hard-coded.
It's not possible to change the Document Name or the Document Category under Onboarding profile.
It's also not possible to add custom Document Category, please only use the available categories in Maintain Onboarding and Offboarding Document Templates.
The newly created custom category in Manage Document can only be used when directly uploading on Manage Document.
If you believe this is a potential enhancement to the product, please raise an enhancement request, for more information on that, reach out to this KBA - 2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
document, category, column, name, form, file, signed, OBX, Onboarding, custom category, Maintain Onboarding and Offboarding Document Templates , KBA , LOD-SF-OBX-DC , Personal Data Collection , How To
SAP Knowledge Base Article - Public