SAP Knowledge Base Article - Public

3258711 - Candidate is redirected to RCM's career site when applying to a job requisition in RMK career site - RCM/RMK

Symptom

When the candidate is already logged in and goes to a job posting to apply to the job requisition, the candidate is redirected from an RMK screen to the RCM career site's home page instead of the job application.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Cause

Candidate Account Simplification is disabled in Provisioning.

Resolution

When RCM-RMK integration is is in place, if Candidate Account Simplification is not enabled then the candidate will be redirected to the RCM's career site. So, it's a better candidate experience to have it enabled, otherwise the candidate will be navigating between RCM-RMK instead of having seamless experience.

To fix this issue, it's required to enable Candidate Account Simplification in Provisioning.

See Also

2396699 - Candidate Account Simplification - Recruiting Marketing

2652205 - What is Candidate Account Simplification - Recruiting Marketing

2692743 - Candidate Account Simplification (CAS) - Recruiting Management / Recruiting Marketing

Keywords

KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions