Symptom
Customer wants us to postpone upcoming CPQ release on their tenants as their Go-live is at the same time as the CPQ release and they don't want to have any issues.
Environment
SAP SALES CLOUD CPQ
Resolution
- It's not possible to postpone release for even one tenant on any environment, as upgrades will be applied on all the tenants at the same time in their respective environments.
- Customer should have the Go-Live dates scheduled before or after the CPQ release to avoid any conflicts, as CPQ release dates are announced in advance to customers.
Keywords
release, upcoming, go-live, go live, postpone, upgrade, tenant, environment, scheduled , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2020