SAP Knowledge Base Article - Public

3258982 - Postpone upcoming CPQ Release due to Go-live

Symptom

Customer wants us to postpone upcoming CPQ release on their tenants as their Go-live is at the same time as the CPQ release and they don't want to have any issues.

Environment

SAP SALES CLOUD CPQ

Resolution

  • It's not possible to postpone release for even one tenant on any environment, as upgrades will be applied on all the tenants at the same time in their respective environments. 
  • Customer should have the Go-Live dates scheduled before or after the CPQ release to avoid any conflicts, as CPQ release dates are announced in advance to customers.

Keywords

release, upcoming, go-live, go live, postpone, upgrade, tenant, environment, scheduled , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2020