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3259261 - Opening a database resource failed with error "Cannot connect to backend service." in HANA Cockpit

Symptom

When you try to open a database resource in HANA Cockpit, it failed with error "Cannot connect to backend service."

"xs a" command shows app cockpit-hdb-svc is not STARTED.
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cockpit-hdb-svc               STARTED           0/1         -       768 MB    <unlimited>   5/70/1899   https://hostname:51020 
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cockpit-hdb-svc log shows the following OutOfMemoryError.
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10.10.22 08:15:50.032 [APP/18-3] ERR   # java.lang.OutOfMemoryError: Java heap space
10.10.22 08:15:50.032 [APP/18-3] ERR   # -XX:OnOutOfMemoryError="META-INF/.sap_java_buildpack/sapjvm/bin/killjava.sh"
10.10.22 08:15:50.032 [APP/18-3] ERR   #   Executing /bin/sh -c "META-INF/.sap_java_buildpack/sapjvm/bin/killjava.sh"...
10.10.22 08:15:50.038 [APP/18-3] ERR   Stopping VM due to OutOfMemoryError
10.10.22 08:15:50.039 [APP/18-3] ERR   Aborting due to java.lang.OutOfMemoryError: Java heap space

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP HANA Cockpit 2.0

Product

SAP HANA, platform edition 2.0

Keywords

HANA, HANA Cockpit, Cannot connect to backend service, database resource, java.lang.OutOfMemoryError, Stopping VM due to OutOfMemoryError , KBA , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , Problem

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