SAP Knowledge Base Article - Public

3259475 - Error message IW557 - "Order cannot be released: settlement rule not maintained" occurs in APP Change Maintenance Order - SAP S/4HANA Cloud Public Edition

Symptom

When releasing maintenance order in app Change Maintenance Order, the following error message IW557 appears:

  • Order cannot be released: settlement rule not maintained.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open APP Change Maintenance Order.
  2. Enter order number.
  3. Click "Change Status" in the upper left and select "Release".
  4. Error appears and shows "Order cannot be released: settlement rule not maintained".

Cause

System has been configured in such a way that a maintenance order can only be released if a settlement rule has been already maintained for it. 

The prerequisite to generate the default settlement rule for maintenance order is the cost receiver (Cost Center or WBS element) has been maintained in organizational data of maintenance order.

Resolution

Option 1:

For manual settlement rule maintenance, select "Costs" tab within app "Change Maintenance Order". Select "Settlement Profile" and maintain correct "Settlement Category" and "Settlement Receiver".

Option 2:

For default settlement rule creation, first maintain "WBS Element" or "Cost Center" in "Organizational Data" tab, and then click "Create Default Settlement Rule" in "Costs" tab. 

Keywords

WBS Element, YA03, Order cannot be released: settlement rule not maintained, Improvement Maintenance Order, IW557, Release rejected, Cost receiver, Cost center, Settlement profile. , KBA , PM-WOC-MO-2CL , Maintenance Orders (Public Cloud) , PM-WOC-MO , Maintenance Orders , Problem

Product

SAP S/4HANA Cloud Public Edition all versions