SAP Knowledge Base Article - Public

3259475 - Error message IW557 - "Order cannot be released: settlement rule not maintained" occurs in APP Change Maintenance Order - SAP S/4HANA Cloud Public Edition

Symptom

When releasing Improvement Maintenance Order in APP Change Maintenance Order, the following error message IW557 appears:

  • Order cannot be released: settlement rule not maintained

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open APP Change Maintenance Order
  2. Enter order number
  3. Click "Change Status" in the upper left and select "Release"
  4. Error appears and shows "Order cannot be released: settlement rule not maintained"

Cause

System has been configured in such a way that a maintenance order can only be released if a settlement rule has been already maintained for it. 

Improvement Maintenance order type requires a WBS element as the cost receiver, however the field "WBS Element" has not been maintained.

The prerequisite to generate the default settlement rule for Improvement Maintenance Order is that Improvement Maintenance Order type requires a WBS element as the cost receiver. There might be hundreds of WBS elements created in system so that the application logic is not able to determine which specific WBS element should be selected. 

Resolution

It is suggested to follow the steps below to maintain "WBS Element ":

  1. Open APP Change Maintenance Order 
  2. Click view "Organizational Data"
  3. Maintain "WBS Element " field under "Account Assignment" section

If it is entered, the default settlement rule can be created, then the order can be released without the error.

Keywords

WBS Element, YA03, Order cannot be released: settlement rule not maintained, Improvement Maintenance Order, IW557, release order, release rejected , KBA , PM-WOC-MO , Maintenance Orders , PM-WOC-MO-2CL , Maintenance Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions