SAP Knowledge Base Article - Preview

3259486 - Cannot log onto SF - Incorrect primary assignment

Symptom

  • Re-hire not able to login.
  • Error message when trying to login:
    • Incorrect username or password
    • Invalid login. Please close your browser or relog in.
  • In Manage Login accounts - the affected user's primary assigned is an inactive profile. 
  • Inactive assignment assigned to user as primary user. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

manage login account, linked account, user login information, Secondary assignment, Primary assignment, troubleshooting, login error, login permission, issue, Global assignment, Concurrent employment, Primary assignment login issue, INC4518812 , KBA , LOD-SF-PLT-MLA , Manage Login Accounts , Problem

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