SAP Knowledge Base Article - Public

3259580 - "We found an issue while processing the request. For assistance, please contact the administrator or the SAP Product Support team, if needed " error appears when previewing a query in the embedded SAC


  • When previewing the query in a specific story (Embedded SAC) it shows the following error:
    • We found an issue while processing the request. For assistance, please contact the administrator or the SAP Product Support team, if needed.  
  • In Chrome Network trace (HAR file), the following error with more detail could be observed:
    • Context field '<...>' for GDPR audit logging not provided for object '<...>' of data source '<...>'


  • SAP SuccessFactors HXM Suite
  • People Analytics

Reproducing the Issue

  1. Login to the instance.
  2. Navigate to Reporting.
  3. Edit the affected report.
  4. Edit the datasource.
  5. Set variables.
  6. Preview the query and receive the error message.


This issue has been identified as product defect by development.


This issue has been fixed on 2022 Q4 QRC Patch4 by development.

Note: When one sensitive field with DPPR enabled is selected in the query, the corresponding context field mapped to it should also be selected for query to work. This is done for logging purpose of the same and works by design in this manner. 

See Also

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SAP SuccessFactors HXM Suite Core 2205