3259636 - Not Able to Default "Alerts" Tab In Side Panel

You have enabled in Company Settings the following:

• "Enable Side Pane"
• "Disable Header Information from Top"

However, in the Side Panel, you would like the "Alerts" tab to be the default instead of the "Details" tab;

Currently See the below steps for an example of reproducing steps of the issue (as this side panel is present in other WCs as well):

1. Go to Customer WC;
2. Go to Accounts View;
3. Open any Customer;
4. See that "Details" tab is always shown, is default;

Currently it is not possible to default "Alerts" side panel tab whenever you enter the object versus seeing the "Details" side panel.

So, it is only possible to have "Details" side panel as default.

Currently, this scenario is the current system behavior.

An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:

• SAP Sales Cloud Influence
• SAP Service Cloud

side panel, default, details, alerts. SAP Service Cloud , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2208