Symptom
The following behaviour occurs in SAP Analytics Cloud (SAC):
- User is not receiving connection authentication pop up when trying to open model based on the live data connection SportsOne.
- Error message occurs in the Network Tab: 401 - Not authorized |You're not allowed to access the specified resource. Credentials are missing or incorrect.
Environment
- SAP Analytics Cloud (Enterprise) 2022.21.1
- SAP SportsOne
- Live Data Connection to SAP HANA
Reproducing the Issue
- Login to SAC.
- Try to open model based on SportsOne connection with non-stored credentials.
- Notice that no backend credentials pop up is appearing.
- In the Network Tab GetServerInfo request is failing with message: 401 Unauthorized (from service worker).
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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