3259800 - Quality notification was triggered even when the QN type was not configured in SPRO

Symptom

The buyer is on an Ariba Network account integrated with SAP ERP or SAP S/4HANA using SAP Ariba Cloud Integration Gateway. Previously, when the buyer created a quality notification for a Notification Type that was not configured in SPRO, the QualityNotificationRequest document failed on Ariba Network with an error. The following error message was displayed:

Ariba Network Response is: “Bad Request” and Error Code:”400” and Error Code Response:”Error: Quality Notification Document contains invalid QNcode” .Suggested Action: Document Failed in Ariba Network. Error Code : CIG-PLT-00644. Please review the support note 189049 for solution.

Product

SAP Ariba Cloud Integration Gateway, add-on for SAP ERP all versions ; SAP Ariba Cloud Integration Gateway, add-on for SAP S/4HANA all versions

Keywords

[Change Request ID: IG-41261] , KBA , BNS-ARI-CI-SCC-BUY , CIG Add-on for Buyer SAP Business Network SCC Integration , Problem

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