SAP Knowledge Base Article - Public

3259838 - How to customize the text generated by Email Token in notifications

Symptom

How to identify the Label ID of the text which are generated by Email Token?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

The Label ID can be identified by receiving an email in debug locale.

For example, to change the text generated by email token with Approval Type (<&APPVL-TYP>) in Approval Process notifications, the steps are:

  1. Implement debug locale in learning environment. Detailed instructions can be found in KBA 2913764 >
  2. Change the email recipient's locale to debug locale >
  3. Send a testing email, e.g. trigger an approval request to send a ApprovalProcessInitialRequest email >
  4. Open the email, the body text is displayed in debug locale now so you can locate the Label ID > 
  5. Go to Learning Administration >
  6. References >
  7. Manage Labels >
  8. Search for the Label ID that starts with 'data.tapinstance' >
  9. You will find all relevant labels to customize.

See Also

2913764 - How to Implement/Use "Debug" Locale to Identify/Update Labels

Keywords

lms, learning, sf, successfactors, label, ID, email, token, identify, text, generated, locale, debug, language, find , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions

Attachments

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