Symptom
- Running an IPS job in order to sync users between SAP S/4HANA Cloud and embedded SAP Analytics Cloud (SAC) will prompt below error in the job logs:
"response=BulkOperationResponseAttribute [status=400, detail=User operation not completed: dberror(PreparedStatement.executeUpdate): 4240 - Duplicate identity for this provider: line 1 col 44 (at pos 43), schemas=[urn:ietf:params:scim:api:messages:2.0:Error]]]," - The job itself is successful as the users will by synced between the 2 applications but it's not obvious why the error is still present in the logs in case of all users.
Environment
- SAP Analytics Cloud (S/4HANA Embedded Edition)
Reproducing the Issue
- Start a provisioning job in IPS to sync existing users in S/4HANA Cloud to S/4HANA Embedded SAC.
- See that the users are successfully synced.
- Check the IPS jobs and observe the error message thrown for each user.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, IPS, User provisioning, sync users, Duplicate identity for this provider , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0