SAP Knowledge Base Article - Public

3260193 - "4240 - Duplicate identity for this provider: line <x> col <xx> (at pos <xx>)" error appears in IPS job when running user provisioning in embedded SAP Analytics Cloud (SAC)

Symptom

  • Running an IPS job in order to sync users between SAP S/4HANA Cloud and embedded SAP Analytics Cloud (SAC) will prompt below error in the job logs:
    "response=BulkOperationResponseAttribute [status=400, detail=User operation not completed: dberror(PreparedStatement.executeUpdate): 4240 - Duplicate identity for this provider: line 1 col 44 (at pos 43), schemas=[urn:ietf:params:scim:api:messages:2.0:Error]]],"
  • The job itself is successful as the users will by synced between the 2 applications but it's not obvious why the error is still present in the logs in case of all users.

Environment

  • SAP Analytics Cloud (S/4HANA Embedded Edition)

Reproducing the Issue

  1. Start a provisioning job in IPS to sync existing users in S/4HANA Cloud to S/4HANA Embedded SAC.
  2. See that the users are successfully synced.
  3. Check the IPS jobs and observe the error message thrown for each user.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAC, IPS, User provisioning, sync users, Duplicate identity for this provider , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0