Symptom
Email and phone shows up twice on Work Zone user profile, first on the top then on the Contact Information section.
“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
Environment
SAP SuccessFactors Work Zone
Reproducing the Issue
On User Profile Overview tab, information shows in two places:
Cause
It is the expected behavior and system is working as per design.
Resolution
On Overview page, the information is fixed and works as a summary on contact information for that user and will also appear on Contact Information section with further details.
See Also
Keywords
Work Zone user profile, phone number, email, overview, user profile information , KBA , LOD-SF-SWZ-PRF , User profile & data , LOD-SF-EAS-WZH , Home Pages , Bug Filed