SAP Knowledge Base Article - Public

3260232 - Phone number and Email showing twice on Work Zone user profile


Email and phone shows up twice on Work Zone user profile, first on the top then on the Contact Information section.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”


SAP SuccessFactors Work Zone

Reproducing the Issue

On User Profile Overview tab, information shows in two places:


It is the expected behavior and system is working as per design.


On Overview page, the information is fixed and works as a summary on contact information for that user and will also appear on Contact Information section with further details.

See Also

SAP Help Portal User Profile


Work Zone user profile, phone number, email, overview, user profile information , KBA , LOD-SF-SWZ-PRF , User profile & data , LOD-SF-EAS-WZH , Home Pages , Bug Filed


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