SAP Knowledge Base Article - Public

3260328 - Error 'Action Not Enabled' Occurs when Partial Releasing Customer Demand

Symptom

The following error occurs when attempting to Partially Release a Customer Demand:

"Action not enabled."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Control Work Center.
  2. Navigate to Customer Demand View.
  3. Search for Customer Demand id XXX.
  4. Select line item XXX-YYY.
  5. Choose Partial Release button
  6. The system shows the error 

Cause

Go to the Schedule Line Tab for the line item XXX-YYY.

It shows that the previously partially confirmed quantity has already been fulfilled or released. Only the unconfirmed quantity now remains, which cannot be released. 

Resolution

Choose Check Availability for the affected line item again.

If a new confirmed quantity is shown, you can proceed with Partial Release for a quantity less than or equal to the confirmed quantity.

Keywords

Partial Release; Action not enabled; Check Availability; Customer Demand. , KBA , AP-CR-CR , Customer Requirement , How To

Product

SAP Business ByDesign 2208