Symptom
- Story or Widget Filters not working.
- After making Master Data changes, the Story Filters are no longer applied.
- Changing properties of a member contained in a level based hierarchy causes existing Story or Widget filters to no longer be applied in SAP Analytics Cloud.
Environment
- SAP Analytics Cloud 2022
Reproducing the Issue
- In SAP Analytics Cloud, create a Story based on a Model that has a level based hierarchy.
- Add a Story Filter, or a Widget Filter.
- Do a Master Data Change.
- When viewing the Story, the Story / Widget Filter no longer works.
Cause
- When making master data changes, if the change results in a member no longer being unique within any given level, the hierarchy path will change and existing references to the hierarchy inside stories will no longer function correctly.
- Master Data changes that result in the change to the uniqueness of members within a level, will break existing Filters defined inside a Story.
For Example: If we have the following:
Member ID Season Year 202001 Winter 2020 202002 Summer 2020 And the hierarchy levels is:
Level 1: Member ID
Level 2: Season
Level 3: Year
If we update the Master Data, and the result is like:Member ID Season Year 202001 Winter 2020 202002 Summer 2020 202101 Winter 2021 202102 Summer 2021 And when updating a property that causes any change to it's uniqueness, it will break existing Story Filters.
In this example, the Season: Winter, and Summer, are no longer unique, and this cause any existing Story with a Filter defined on a level based hierarchy to no longer work correctly. - Master data changes that could impact the uniqueness of a level attribute member include: adding new data, updating existing member values, as well as removing members.
- Modeler or Story calculations with a selection on the modified LBH member may no longer return the same data.
Resolution
- In the Story, re-create the Filters.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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