SAP Knowledge Base Article - Public

3260338 - Master data updates to level based hierarchy level attributes may cause selections/filters in SAP Analytics Cloud to no longer be applied

Symptom

  • Story or Widget Filters not working.
  • After making Master Data changes, the Story Filters are no longer applied.
  • Changing properties of a member contained in a level based hierarchy causes existing Story or Widget filters to no longer be applied in SAP Analytics Cloud.

Environment

  • SAP Analytics Cloud 2022

Reproducing the Issue

  1. In SAP Analytics Cloud, create a Story based on a Model that has a level based hierarchy.
  2. Add a Story Filter, or a Widget Filter.
  3. Do a Master Data Change. 
  4. When viewing the Story, the Story / Widget Filter no longer works.

Cause

  • When making master data changes, if the change results in a member no longer being unique within any given level, the hierarchy path will change and existing references to the hierarchy inside stories will no longer function correctly.
       
  • Master Data changes that result in the change to the uniqueness of members within a level, will break existing Filters defined inside a Story.

    For Example: If we have the following:

    Member ID  Season   Year 
    202001 Winter  2020
    202002 Summer  2020

    And the hierarchy levels is:
    Level 1: Member ID
    Level 2: Season
    Level 3: Year

    If we update the Master Data, and the result is like:

    Member ID  Season   Year 
    202001 Winter  2020
    202002 Summer  2020
    202101 Winter  2021
    202102 Summer  2021

    And when updating a property that causes any change to it's uniqueness, it will break existing Story Filters.

    In this example, the Season: Winter, and Summer, are no longer unique, and this cause any existing Story with a Filter defined on a level based hierarchy to no longer work correctly.

  • Master data changes that could impact the uniqueness of a level attribute member include: adding new data, updating existing member values, as well as removing members.
        
  • Modeler or Story calculations with a selection on the modified LBH member may no longer return the same data.

Resolution

  • In the Story, re-create the Filters.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0