Symptom
HANA Cockpit cannot be accessed and by further checking, found below symptomes:
- Checking 'xs a', sap-portal-persistency is down and cannot be started after some actions like XSA restart, XSA upgrade, or XSA certificate reset.
Getting apps in org "<Org name>" / space "<SPACE name>" as <User name>...
Found apps:
name requested state instances tasks memory disk alerts urls
--------------------------------------------------------------------------------------------------------------------------------
......
sap-portal-persistency STARTED 0/1 - 256 MB <unlimited> DOWN! https://<domain>:<port>
......
- Checking 'xs logs sap-portal-persistency', below error can be found:
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR Error: Cannot find module '/hana/shared/<SID>/xs/app_working/embedded_execagent/executionroot/<guid>/app/node_modules/@sap/hana-client/prebuilt/linuxx86_64-gcc48/hana-client.node'
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR Require stack:
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR - /hana/shared/<SID>/xs/app_working/embedded_execagent/executionroot/<guid>/app/node_modules/@sap/hana-client/lib/index.js
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR - /hana/shared/<SID>/xs/app_working/embedded_execagent/executionroot/<guid>/app/node_modules/sap-portal-shared-lib/db/hdb-adapter.js
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR - /hana/shared/<SID>/xs/app_working/embedded_execagent/executionroot/<guid>/app/node_modules/sap-portal-shared-lib/db/datasource.js
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR - /hana/shared/<SID>/xs/app_working/embedded_execagent/executionroot/<guid>/app/node_modules/sap-portal-shared-lib/index.js
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR - /hana/shared/<SID>/xs/app_working/embedded_execagent/executionroot/<guid>/app/server.js
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR at Function.Module._resolveFilename (internal/modules/cjs/loader.js:902:15)
M/DD/YY H:MM:SS.sss PM [APP/3-0] ERR at Function.Module._load (internal/modules/cjs/loader.js:746:27)
......
Read more...
Environment
- SAP HANA Platform Edition 2.0
- SAP HANA Cockpit 2.0
Product
Keywords
Cannot find module, hana-client.node, XSA, XS Advanced, runtime , KBA , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview