Symptom
- Onboarding New Joiner attachment upload issue.
- Candidate unable to upload attachment during Personal Data collection step, it loads continuously.
- No vendor is configured on this system! Please configure a vendor on Document Management Service setup page in Admin Center.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to BizX as the Onboardee
- Go to Provide your details to get onboarded
- Click on Start for Provide your personal information
- Go to Work Permit section and try to upload a file
- It keeps loading
Cause
The OpenText connection is not set to visible for the external candidate
Resolution
Create ticket with SAP Product Support
Provide the following details:
- Company ID
- Written consent to execute a script to set the Opentext visibility to y
Keywords
No vendor is configured on this system! Please configure a vendor on Document Management Service setup page in Admin Center., Attachments, PDC, loading, OBX , KBA , LOD-SF-OBX-DM , Document Management , Problem
Product
SAP SuccessFactors Onboarding